FAQ

Everything you need to know about our handcrafted floral pieces.

How long does shipping take? 📦

🇱🇹 Lithuania: Standard shipping typically takes 7-15 business days and express shipping 3-5 business days.
🌍 International: Orders to other countries generally arrive within 7-15 business days.

Can I return or exchange my order?

Returns are only accepted for items that arrive damaged. To qualify for a refund or exchange, you must record a video of the unboxing process immediately upon receiving the package. If the item is shown to be damaged during the initial opening, we will issue a full refund. Without video proof of the damage upon arrival, we are unable to process returns or exchanges.

How can I track my order?

Once your order has shipped, you can view your real-time parcel information through our Order Tracking page located directly on our website.

What materials are used?

Our flowers are crafted from premium pipe cleaners, metallic and plastic floral stamens, and high-quality floristic paper. Each arrangement is reinforced with professional floral tape and includes a sturdy stand for lasting display.

Do you offer free shipping?

Yes! We provide free standard shipping on all orders within Lithuania 🇱🇹. For international shipping, free shipping for orders over 89,99€ .

Still have questions? Reach out below.

floristiquestudio@gmail.com